Air Transat Tulum Office in Mexico

Key Details of Air Transat Tulum Office & Airport

Address: 9F7C+72, 77796 Macario Gómez, Q.R., Mexico

Phone Number: 1-855-333-1101

Email: information@airtransat.com

Web-site: https://www.airtransat.com/

Working Hours: 24 Hours

Airport Name: Aeropuerto Internacional de Tulum Felipe Carrillo Puerto

IATA code: TQO

ICAO code: MMTL

Airport Address: 9F7C+72, 77796 Macario Gómez, Q.R., Mexico

Head office: Montreal, Canada

Fleet: Airbus A321-200, Airbus A321LR, Airbus A321XLR, Airbus A330-200, Airbus A330-300

Frequently Asked Questions

Can I get assistance with lost or delayed baggage?

The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.

Does the Tulum office handle group bookings?

Indeed! You can contact the office team to inquire about group travel.

What services are available at the Air Transat regional office?

The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.

Can I cancel my booking at the Air Transat Tulum Office?

Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.

Does the office provide baggage information?

Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.

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