Key Details of Ethiopian Airlines Alexandria Office & Airport
Address: 69 Abdelhamid Badawi Street, Concord El Salam Hotel, Cairo, Egypt
Phone Number: 1-800-445-2733
Email: MeridB@ethiopianairlines.com
Website: https://www.ethiopianairlines.com/
Working Hours: 24 Hours
Airport Name: Borg El Arab International Airport
IATA code: HBE
ICAO code: HEBA
Airport Address: Borg El Arab, approximately 40 km southwest of Alexandria, Egypt
Head office: .Bole International Airport, Addis Ababa, Ethiopia
Fleet: Airbus A350-900, Boeing 737-700, Boeing 737-800, Boeing 737 MAX 8, Boeing 767-300ER, Boeing 777-200LR, Boeing 777-300ER, Boeing 787-8, Boeing 787-9, Bombardier Dash 8 Q400,Boeing 757-200PCF (Cargo Fleet), Boeing 777F (Cargo Fleet)
Frequently Asked Questions
Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.
Indeed! You can contact the office team to inquire about group travel.
The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.
The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.
Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.