Key Details of ITA Airways Cairo Office & Airport
Address: 4C88+CV El Nozha, Egypt
Phone Number: +1 (877) 793-1717
Email: specialassistance@ita-airways.com
Website: https://www.ita-airways.com/
Working Hours: 24 Hours
Airport Name: Cairo International Airport
IATA code: CAI
ICAO code: HECA
Airport Address: Sheraton Al Matar, El Nozha, Cairo Governorate 4475001, Egypt
Head office: .Via XX Settembre 97 – 00187, Rome, Italy
Fleet: Airbus A220-100, Airbus A220-300, Airbus A319-100, Airbus A320-200, Airbus A320neo, Airbus A321neo, Airbus A330-200, Airbus A330-900, Airbus A350-900
Frequently Asked Questions
The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.
Indeed! You can contact the office team to inquire about group travel.
The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.
Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.
Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.