Do you prefer in-person assistance or online support? Are you having trouble with your Emirates Airlines booking, or do you need help understanding the airline’s unaccompanied minor policy? Do you need help selecting seats or assistance with anything else? In any of these cases, the Emirates Airlines Kigali Office in Rwanda can help. For your convenience, we have provided all the important information you need about the office, from contact information to services provided and more. Keep reading!
Where is Emirates Airlines Office in Kigali? Know It All
The table elaborates on Emirates Kigali office. Check the details as mentioned below:
| Emirates Airlines’ Kigali Address | Satguru Travels and Tours B P 2111, Opp. Bank De Kigali Avenue Du Commerce Kigali Rwanda |
| Contact Details | +250 57 7497 / 2643 / 3079 |
| Hours of Operation | 24 Hours |
| Email ID | security@emirates.com |
| Official Website | https://www.emirates.com/ |
| Emirates Airlines’ Link for Check-In | https://www.emirates.com/us/english/manage-booking/online-check-in/ |
| Emirates Airlines’ Link for Flight Status | https://www.emirates.com/us/english/manage-booking/flight-status/ |
Emirates Airlines Airport Office in Kigali
Check the Kigali Airport office for more details. On the day of your travel, you may contact the information desks for assistance with any aspect of your itinerary, from booking to flight rescheduling and more.
| Airport Name | Kigali International Airport |
| Airport Code | KGL |
| Contact Details | +25 072 412 3139 |
| Airport Address | KN 5 Rd, Kigali, Rwanda |
Check the Interactive Map for Emirates Kigali Office
This interactive map helps you better understand the Kigali office, ensuring a seamless, hassle-free communication.
Where Does Emirates Have its Headquarters?
Emirates head office is in Dubai, a pivotal hub for key functional and strategic decisions. The table below provides more details about its address and customer contact details.
| Head Office Address | Garhoud Area; Dubai, United Arab Emirates |
| Contact Number | +611300303777 |
| Official Website | https://www.emirates.com/ |
| Operations Hours | 24 Hours |
| Explore Other Airlines’ Head Offices | Head Offices |
Emirates Airlines Fleet – Know in Detail
Emirates has one of the youngest fleets, ensuring comfortable, safe travel. Check out the list of fleets as mentioned below:
- A350
- A380
- Boeing 777
- Emirates Executive
List of Services At Emirates Kigali Office
Need help with booking, UM services, or more? The Kigali office will address all your queries. Check the list below:
| Booking assistance | Rescheduling | Cancelation | Unaccompanied minor service |
| Seat selection | Parking lot information | Ground transportation services | Special assistance |
| Wheelchair assistance | Name correction | Valet parking | Meet and greet services |
| Guidance on in-flight amenities | Wi-fi services | In-flight meals | Help in understanding refund and cancelation policies |
| Baggage policies | Assistance with infant travel | Guidance regarding traveling with pets | Wi-fi services |
Conclusion
The Emirates Airlines Kigali Office in Rwanda is staffed with efficient executives who will do their utmost to help you in the best possible way they can. All you have to do is know their office hours beforehand, so your queries don’t go unanswered, and you can plan accordingly. Emirates has a decent customer base, with over 55 million customers in 2025. Besides Kigali, they have offices in other cities as well; for more details, check the airline’s official website.
FAQs
Yes, Emirates resumed services to Rwanda in 2024 after a close to 2-year break.
The Dubai government owns the airline.
The CEO is H.H. Sheik Ahmed bin Saeed Al Maktoum. He is the chairman as well.
Yes, Emirates is open and operating normally at present.
