Key Details of Aeromexico Bangkok Office & Airport
Address: Bangkok, Thailand
Phone Number: (55) 5133 4000 or +52 555 133 4000
Email: amcomplaint@aeromexico.com
Website: https://aeromexico.com/
Working Hours: 24 Hours
Airport Name: Suvarnabhumi Airport
IATA code: BKK
ICAO code: VTBS
Airport Address: 999, หมู่ที่ 1, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand
Head office: Paseo de la Reforma 243, Colonia Cuauhtémoc, Piso 26, 06500 Mexico City, Mexico
Fleet: Boeing 737-800, Boeing 737 MAX 8, Boeing 737 MAX 9, Boeing 737 MAX 10
Frequently Asked Questions
The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.
Indeed! You can contact the office team to inquire about group travel.
The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.
Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.
Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.