Key Details of EZ Air Mexico City Office & Airport
Address: Mexico City, Mexico
Phone Number: +59998681900
Email: info@flyzair.com
Website: https://www.flyzair.com/en/
Working Hours: 24 Hours
Airport Name: Mexico City International Airport
IATA code: MEX
ICAO code: MMMX
Airport Address: Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Mexico City, Mexico
Head office: Medellín, Antioquia, Colombia
Fleet: Embraer ERJ 140LR, Learjet 31A, Learjet 35A, Saab 340, Embraer e175, boeing 737
Frequently Asked Questions
Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.
The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.
The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.
Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.