Key Details of Volaris Airlines Mexico City Office & Airport
Address: CWPH+C6 Mexico City, Mexico
Phone Number: +52 (55) 1102 8000
Email: datos.personales@volaris.com
Website: https://www.volaris.com/
Working Hours: 24 Hours
Airport Name: Mexico City International Airport Benito Juárez
IATA code: MEX
ICAO code: MMMX
Airport Address: Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Head office: Av. Antonio Dovalí Jaime No. 70, Torre B, Piso 13, Col. Zedec Santa Fe, 01210 Mexico City, Mexico.
Fleet: Airbus A319-100, Airbus A320-200, Airbus A320neo, Airbus A321-200, Airbus A321neo
Frequently Asked Questions
The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.
Indeed! You can contact the office team to inquire about group travel.
The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.
Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.
Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.