Key Details of Kenya Airways Lyon Office & Airport
Address: Lyon, France
Phone Number: +254 711 024 747 or +254 705 474 747
Email: customer.relations@kenya-airways.com
Website: http://www.kenya-airways.com/
Working Hours: 24 Hours
Airport Name: Lyon Airport
IATA code: LYS
ICAO code: LFLL
Airport Address: Aéroport Lyon Saint-Exupéry, 69125 Colombier-Saugnieu, France
Head office: Kenya Airways Airport North Road Embakasi 00501 Nairobi, Kenya
Fleet: Boeing 737-800, Boeing 787-8, Embraer E190, Boeing 737-300SF, Boeing 737-800SF
Frequently Asked Questions
The sales office staff can provide guidance on the appropriate procedure for reporting and following up on lost, delayed, or damaged baggage.
Indeed! You can contact the office team to inquire about group travel.
The help center assists passengers with ticket reservations, booking changes, cancellations, refunds, baggage queries, flight information, and other travel-related needs.
Yes, passengers can request assistance with eligible booking changes or cancellations. Applicable fees, fare differences, and refund conditions may depend on the ticket’s terms and the airline’s policies.
Yes, you can get information about baggage allowances, excess baggage fees, carry-on restrictions, and rules for special or oversized baggage.