The Virgin Atlantic head office is in Crawley, West Sussex, England. This guide covers everything you need to know about the office, including its contact details, address, services, and more. Knowing the headquarters address makes it easier to contact them about concerns, complaints, or escalations. In terms of popularity, Virgin Atlantic ranks third among UK airlines. Read on to know more about the carrier’s main office.
A Detailed Overview of Virgin Atlantic’s Head Office – All You Need to Know
| Virgin Atlantic’s Head Office Address | Fleming Way; Crawley; West Sussex; RH10 9D; England |
| Email Address | press.office@fly.virgin.com (To speak to the Press Office team) community.investment@fly.virgin.com. (For charity inquiries) social@fly.virgin.com (For influencer and social media queries) vac.revenueaccounting@fly.virgin.com (To press.office@fly.virgin.com (To speak to the Press Office team) community.investment@fly.virgin.com. (For charity inquiries) social@fly.virgin.com (For influencer and social media queries) vac.revenueaccounting@fly.virgin.com (To connect with the Commercial Assurance Team) welovecargo@fly.virgin.com (For cargo queries in the United Kingdom) |
| Hubs | London Heathrow Airport Manchester Airport |
| Contact Details for Customer Service | United Kingdom: 0344 874 7747; 0344 209 2722 Canada and United States: +1 800 862 8621Virgin Atlantic Holidays: 0344 472 9646 Austria: +43 8000 68048 Bahamas: +1 800 862 8621 Belgium: +322 6200 891 Caribbean: +1 800 744 7477; +44 344 209 2722 Denmark: +45 3515 8998 Norway: +47 2350 2022 South Africa: +27 11 340 3400 Sweden: +46 851 992531 Portugal: +35 121 060 8310 Germany: +49 800627 3001 Nigeria: +234 020 14612747; +234 020 14483000Ireland: +353 1533 9883 Luxembourg: +352 2730 0105 Poland: +48 225 048363 Saudi Arabia: +966 800 111 0982 Netherlands: +31 20721 9903 |
| Founded On | 1984 |
| Key People | Corneel Koster (CEO) Juha Jaervinen (Chief Customer Officer) Dave Geer (Chief Commercial Officer) |
| Alliance | Sky Team |
| Frequent Flyer Program | Flying Club |
| Official Website | https://www.virginatlantic.com/ |
| Destinations | Over 30 destinations across five continents |
| Fleet | Comprises some of the cleanest and youngest fleet, combining Airbus and Boeing aircraft |
Explore the Virgin Atlantic Head Office’s Map
You may need to visit the head office for high-level assistance with a query that customer service could not resolve. You might even be on the lookout for job opportunities and more. In such cases, the map would be immensely helpful, helping you locate the head office easily.
What Services Does Virgin Atlantic’s Head Office Provide?
Virgin Atlantic’s head office in Crawley has a buzzing, dynamic environment where like-minded people connect to see the world differently. The head office serves as a central hub where the airline makes key decisions that support its operations. Here are the services provided at the head office.
| Fleet management | Manages flight operations |
| Oversees budgeting and financial performance | Handles any disputes, disturbances, and emergencies |
| Recruits ground staff and cabin crew | Ensures safety and security |
| Engages in strategic planning | Fixes schedules |
Conclusion
Knowing the Virgin Atlantic head office location helps you gain clearer insight. If you have any booking-related queries, need help with seat selection, understanding policies, and more, contact the airline, not the head office.
Virgin Atlantic has received several awards over the years, including Europe’s Best Overall Airline by Apex, and more. Skytrax has given it a four-star rating based on its overall performance. The people at the apex of Virgin Atlantic’s leadership team aren’t just leaders. Instead, they are decision-makers and storytellers striving to make every journey extraordinary.
FAQs
You can call their customer service numbers or use their live chat option. Check their official website for country-specific numbers.
Corneel Koster is the CEO, and he was appointed on 1 January 2026.
The Virgin Group and Delta Air Lines jointly own it, with 51% and 49% of its shares, respectively.
As per this rule, you may cancel your flight and be refunded in full sans any penalty within 24 hours from the time you booked your flight. However, you must make the reservation at least seven days before your flight’s scheduled departure.
The airline is based in the United Kingdom.