Japan Airlines has made its mark in the aviation industry with its exemplary customer service. Skytrax gave it a five-star rating based on several parameters, including seats, food and beverages, amenities, and more.
This blog covers everything about Japan Airlines’ head office, including its location, contact information, services provided, and more. The head office manages the airline’s overall functional and operational decisions. Read on for a detailed insight.
This blog covers everything about Japan Airlines’ head office, including its location, contact information, services provided, and more. The head office manages the airline’s overall functional and operational decisions. Read on for a detailed insight.
Know About Japan Airlines’ Head Office At A Glance
If you want to learn about JAL’s headquarters, this table has you covered. We have included important details like their contact info, location, CEO, and more. Check it out.
| Head Office Address | Shinagawa-ku; Tokyo; Japan; 140-8637 |
| Contact Number for Customer Service | For Reservations: 0570-025-121 (domestic); 03-6733-3062 (International) 24-hour flight details: 0120-747-222 (toll-free); 03-5796-9345 (toll) Special Assistance services: 0120-747-707 (toll-free); calls from mobile, IP phones, and international calls cannot be made; 03-5460-3783 (toll); can make calls from IP phones, international, and mobile From the United States and Canada – 1-800-525-3663 (English and Japanese); 310-607-4160 (for those outside the United States and Canada) Mexico: 55-4172-0122 Brazil: (61)2017-5868 (English and Japanese); (11)3149-3006 (Portuguese) Germany: 069 9675-8132 (English and German); 069 9675-8139 (Japanese) Qatar: 00800-101-675 (English); 00800-101-676 (Japanese) United Kingdom – 020-4600₋3610 (English); 020-4600₋3611 (Japanese) Australia – (02) 8552 0267 Singapore – 3106 4823 (English); 800-811-0768 (Japanese) New Zealand – (04) 886 3222 (English); 0800 800 039 (Japanese) Ireland – 1800 22 77 44 (English); 1800 22 77 55 (Japanese) JALCARD – 0120-747-907 (toll-free); 03-5460-5131 (toll) JAL Gift Card Center – 0120-52-1600 (toll-free); 03-5763-1900 (toll) For more numbers of various countries check JAL’s official website |
| Email Address | N/A |
| Primary Hubs | Haneda Airport Narita International Airport |
| Secondary Hub | Osaka Itami AirportKansai International Airport |
| Founded On | 1951 |
| Commenced Operations | February 1954 |
| Social Networking Sites | Facebook: https://www.facebook.com/JapanAirlinesTH/about/ Instagram – https://www.instagram.com/japanairlines/?hl=en YouTube – https://www.youtube.com/c/japanairlinesworld |
| Key People | TOTTORI Mitsuko (CEO); SAITO Yuji and AOKI Noriyuki (Executive Vice Presidents); LEGGETT Ross (Senior Vice President) |
| Alliance | Oneworld |
| Frequent Flyer Program | JAL Mileage Bank (JMB) |
| Official Website | https://www.jal.co.jp/ |
| Fleet | More than 200 aircraft, with a combination of Airbus, Boeing, Embraer, and ATR aircraft |
| Destinations | Around 71 countries across the continents |
| Parent Company | JAL Group |
Locate Japan Airlines Head Office With the Interactive Map
With the interactive map handy, tracking and navigating to the head office won’t be tedious. Click the link, and you are all set.
Conclusion
We hope this detailed guide to Japan Airlines’ head office serves your needs. Note that the head office is not where you go to resolve travel-related queries, book tickets, or select seats. Customer service handles all of that. You only seek assistance from the head office if your issue needs a higher-level escalation.
Japan Airlines has an extensive network, and you can call them from any country. To find country-specific numbers, visit the official website.
FAQs
In New York, Japan Airlines mainly operates out of John F. Kennedy Airport. You will find JAL’s help desk inside the airport facility.
The two most prominent airlines most passengers consider are JAL (Japan Airlines) and ANA (All Nippon Airways).
The seats are comfortable, with sufficient legroom for a convenient experience.
As the name suggests, Japan Airlines is Japan’s flag carrier, headquartered in Shinagawa.
For regular queries, contact Japan Airlines’ customer service; for escalations, contact the head office for help.