Starlux Airlines aims to provide customers with the highest standards, ensuring that every meticulous detail is followed to the fullest. The aircraft’s color has unique symbolism representing different aspects. For instance, gray stands for “safety first”, rose gold means luxury, earthy gold means innovation, and more.
Starlux Airlines head office is in Taipei City, Taiwan, where its dedicated, efficient team keeps the airline running smoothly. Read this guide to know everything about the airline’s main office, from its contacts to services and more. So, let’s get started.
Starlux Airlines Head Office – A Detailed Overview
This table provides insight into Starlux’s head office, including when it started operations, where the airline’s primary hub is, and more.
| Starlux’s Head Office Address | Taipei, Taiwan |
| Customer Service (Hotline) Number | Taiwan – +886-2-2791-1199; +886-3-383-1199 Macau – +853-6857-0497 Korea – +82-1533-7841 Japan – +81-3-6373-0787 Malaysia – +60-1546-000-999 Vietnam – +84-28-7107-0909 Thailand – +66-2-109-0958 Philippines – +63-2-8539-5856 Singapore – +65-3139-1588 Indonesia – +62-21-3026-1688 USA – +1-833-971-0012 Czech Republic – +420-225-636-125 Germany – +49-89-4425-5809 For more details on country-specific numbers, you may contact the official website |
| Hubs | Taoyuan International Airport |
| Founded In | 2nd May, 2018 |
| Commenced Operations From | 23rd January, 2020 |
| Frequent-Flyer Program | COSMILE |
| Focus Cities | Taichung International Airport |
| Destinations | Across several countries, including Belgium, Malaysia, Mexico, Japan, Indonesia, Spain, UAE, Thailand, and more |
| Key People | Glenn Chai (Chairman and CEO) Chang Kuo-wei (Chairman and Founder) |
| Official Website | https://www.starlux-airlines.com/ |
How Do You Locate the Starlux Airlines Head Office Using the Interactive Map?
If you need to visit Starlux’s head office, the map will help you locate the facility easily and get there in no time. Check the link below to know more:
What Services Does Starlux Airlines ‘ Head Office Provide?
As mentioned, the head office does not handle customer queries; instead, it manages backend services like organizing the fleet, setting staff salaries, deciding destinations, and more. This table highlights the services, or rather the main functions, in detail.
| Fleet management | Strategic and operational decisions |
| Fixing and managing the destinations | Handling escalations |
| Managingemergenciess | Handling legal aspects and financial decisions |
| Recruiting ground and cabin staff | Fixing flight schedules |
Conclusion
Contact Starlux Airlines head office only if you have an itinerary-related query that customer service agents cannot resolve. Otherwise, for booking tickets or getting help with seat selection, your single point of contact should be the airline’s direct hotline number, not headquarters.
Starlux has a strong passenger base, with around five million travelers each year. It also has a five-star Skytrax rating based on its exemplary service. You will also find sales and ticket offices worldwide, ensuring customers’ queries are resolved.
FAQs
Starlux’s head office is in Taipei, Taiwan.
Starlux is in Taiwan, with its headquarters in Taipei.
It doesn’t fall under the budget airline category; rather, it is considered a luxury boutique airline from Taiwan.
Yes, because of the premium onboard amenities, Starlux is considered a luxury carrier.
Glenn Chai is Starlux’s CEO and General Manager.