This guide gives you an insight into the Singapore Airlines head office. The role of any airline’s head office is immense. It manages the entire business, ensures passenger safety, oversees the fleet, supervises flight schedules and times, handles staff salaries, deals with disputes, and more. Singapore Airlines has its head office near Changi Airport, where the airline operates its main hub. Read on to learn more about the head office’s location, l their CEO, when the airline started its operations, and so on. So let’s get started.
Singapore Airlines Head Office – In A Nutshell
Where is Singapore Airlines head office? Who is its CEO? How many destinations does it fly to? How to contact them? Well, this table says it all.
| Singapore Airlines’ Head Office Address | Airline House; 25 Airline Road; Singapore 819829 |
| Contact Details (of head office) | +65 6223 8888 |
| Email Address | https://www.singaporeair.com/feedback-form/ |
| Hubs | Changi Airport |
| Sister Company | Scoot |
| Founded On | 1st May 1947 (As Malayan Airways) |
| CEO | Goh Choon Phong |
| Other Important Office Holders | Lee Lik Hsin (Chief Commercial Officer); Tan Kai Ping (Chief Operations Officer); Jo-Ann Tan (Chief Financial Officer); Leslie Thng (CEO of Scoot) |
| Alliance | Star Aliance |
| Frequent Flyer Program | KrisFlyer |
| Official Website | https://www.singaporeair.com |
| Destinations | More than 120 destinations across the globe |
| Fleet Size | Around 160 |
Check Out the Main Functions of Singapore Airlines Head Office
So, you must be wondering how Singapore Airlines main office functions. Right? The table below has answers to all of your queries. Check it out.
| Route planning | Fleet management |
| Making important decisions for the airline’s overall functioning | Handling escalations, customer feedback, and complaints |
| Route planning | Checking and updating the destinations list |
| Overall financial management | Hiring cabin crew and ground staff |
| Managing any legal constraints | Checking and revising the fares from time to time |
| Formulating and revising the baggage policies | Managing any cancelation and refund queries |
| Preparing for and handling any emergencies or tarmac delays | Performing all the core administrative functions |
Interactive Map of Singapore Airlines Head Office
The map will be your detailed guide, ensuring a hassle-free experience as you explore the office. You will be able to locate all the essential landmarks quite easily.
How Do You Contact Singapore Airlines From Different Parts of the World?
Here we have provided you with the contact details and physical address of some countries around the world. For a complete list of phone numbers by country, you may visit Singapore Airlines official website. You may call the numbers below for general queries, reservation-related questions, lost and found services or any concerns about your Kris Flyer Program.
| City Name | Contact Details | Hours of Operation | Address |
| Abu Dhabi, UAE | +971 2 611 8749 | Between Mondays and Thursdays from 9 am to 5:30 pmFridays: 9 – 5 (am to pm) | Omeir Travel Agency; Airlines Tower; Abu Dhabi |
| Adelaide, Australia | +61 2 7209 4388; +61 2 9169 4485 (For missed baggage or items that you have left at the airport) | 24 hours | – |
| Ahmedabad, India | 1800 121 212 (local contact) +91 22 5016 6046 (overseas contact) | For Hindi and Tamil: Between Mondays and Fridays from 8 in the morning to 6 in the evening; English support available for 24 hours | – |
| Amman, Jordan | +962 79 810 9061 | Sundays through Thursday from 9 in the morning to 5:30 in the evening; Saturday: 9 in the morning to 3 in the evening | 7 Abdul Hamid Shumani Street; Post Box: 940784; Amman: 11194; Jordan |
| Amsterdam, Netherlands | +31 207 988 732+31 20 79 52 700 (for lost and missing baggage) | For Dutch service: Between Monday and Friday from 8 in the morning to 6 in the evening | – |
| Athens, Greece ` | +30 2109942567+65 6223 888 (Kris Flyer-related assistance) | Between Monday and Friday from 9 in the morning to 5 in the evening; the number for Kris Flyer remains open 24/7 | 501 Vouliagmenis Avenue; Athens; |
| Auckland, New Zealand | +64 9 282 0352; +(64) 93948877 (For missing and damaged baggage) | 24/7 | – |
| Bandar Seri Begawan, Brunei | +673 8013022 | Every day except weekends from 9 in the morning to 5 in the evening | 5th Floor; Bandar Seri Begawan; BS8811 |
| Bangkok, Thailand | +66 2 844-7065+66 2 074-3433 (for lost and delayed baggage) | For Thai support, you will get help five days a week sans weekends from 8 in the morning to 6 in the evening; For English support, the lines are open 24/7 | – |
| Barcelona, Spain | +34 935 472 938 | For Spanish support, help is provided five days inb a week, except Saturdays and Sundays; English support remains available for 24 hours. | – |
| Beijing, China | +86-10-59407278; +86 10 81699660 (for lost and found) | Five days a week, except weekends, from 8 to 6 (am to pm) | For lost and found: Beijing Daxing International Airport |
| Beirut, Lebanon | +961 156 5616 | All five days of the week from 8:30 to 4:30 (am to pm); | 8th Floor; Burotec Building; Beirut |
| Belgrade, Serbia | +381 112 631 327; +65 6223 888 (For Kris Flyer-related services) | All five days a week except Saturdays and Sundays from 8 to 4 (am to pm); Kris Flyer services are available 24/7` | Luke Celovica Trebinjca; Belgrade |
| Bengaluru, India | 1800 121 212 (For local contact); +91 22 5016 6046 (Overseas contact) | Hindi and Tamil support are available on weekdays from 8 to 6 (am to pm), while English support is available 24/7 | – |
| Bratislava, Slovakia | +420 233 312 631; +65 6223 888 (Kris Flyer-assistance) | Between Mondays and Fridays from 9 – 5 (am to pm); Kris Flyer services are available round-the-clock | Pod Bastami 276/3; Prague 6; Czech Republic |
| Brisbane, Australia | +61 2 7209 4388 | 24/7 | – |
| Brussels, Belgium | +32 2290 51 72 | Dutch support is available all five working days from 8 to 6 (am to pm); English support is available 24/7 | – |
| Bucharest, Romania | +40 751 386 297; +65 6223 888 (Kris Flyer assistance) | Between Monday and Friday from 9 to 5; Kris Flyer Services are available 24/7 | monica_sane@singaporeair.com.sg (Email Address) |
| Budapest, Hungary | +36 1999 144; +65 6223 888(Kris Flyer assistance) | Between Monday and Friday from 9 to 5; Kris Flyer Services are available 24/7 | H–1023; Budapest |
| Cairns, Australia | +61 2 7209 4388 | 24 hours | – |
| Cairo, Egypt | +202 2638 7303; 2636 5805 | Sunday to Thursday between 9 and 5 (am to pm); | 15A Elsabek street; Cairo |
| Cape Town, South Africa | +27 10 500 9046; +27 21 936 3360 (Lost and found) | 24/7; Lost and found services are available all seven days a week from 6 in the morning to 10 at night | – |
| Chengdu, China | +86 10 59407278 | Between Monday and Friday from 8 in the morning to 6 in the evening | – |
| Christchurch, New Zealand | +64 9 282 0352 | 24/7 | – |
| Colombo, Sri Lanka | +94 72 0102971; +94 11 2499699 | English support available 24 hours; Sinhala, Monday through Friday 8:15 in the morning to 5 in the evening | – |
| Copenhagen, Denmark | +45 32725812 | Danish: All five days of the week from 8 in the morning to 6 in the evening; English support available 24 hours | – |
| Singapore | +65 6223 8888 | 24 hours hotline | – |
| London, United Kingdom | +44 20 7660 8988 | 24/7 | uk_info@singaporeair.com.sg |
| Los Angeles, USA | +1 833 727-0118 (If calling outside the United States, you may be charged a fee) | 24/7 | – |
| Manchester, United Kingdom | +44 20 7660 8988 | 24/7 | uk_info@singaporeair.com.sg |
| Melbourne, Australia | +61 2 7209 4388; +61 2 9169 4485 (for lost and damaged items) | 24/7 | – |
| New York, USA | +1 833 727-0118(If calling outside the United States, you may be charged a fee) | 24/7 | |
| Perth, Australia | +61 2 7209 4388; +61 2 9169 4485(for lost and found services) | 24/7 | – |
| Seattle, USA | +1 833 727-0118 | 24/7 | – |
| San Francisco, USA | +1 833 727-0118 (If calling outside the United States, you may be charged a fee) | 24/7 | |
| Zurich, Switzerland | +41 215 458 268 +41 0 900 57 10 15 (for lost and found services) | For French and German support: Monday to Friday (8 in the morning to 6 in the evening); English support: 24/7 | zrh.lostbag@swissport.com |
| Frankfurt, Germany | +49 69 174 156 59 | German support available all five days a week except weekends from 8 in the morning to 6 in the evening. English support is available 24 hours every day. | – |
| Prague, Czech Republic | + 420 233 312 631+65 6223 888 (Kris Flyer assistance) | Between Monday and Friday from 9 in the morning to 5 in the evening; Kris Flyer Assistance available 24/7 | Pod Bastami 276/3; Prague 6; informace@discovertheworld.biz |
Other Important Contact Numbers for Singapore Airlines
Check out a few more important numbers and addresses as mentioned below:
| Head Office Phone Number | +65 6223 8888 |
| https://www.singaporeair.com/feedback-form/ | |
| Chat Services | You may contact Kris the Chatbot to know your flight status, check your baggage allowance, find the next available flight, and more. |
| Help Center | You may go to the help center tab on the official website to find answers to common questions about refund and cancelation policies, baggage, and more. |
Conclusion
Do you need to escalate any issue related to your booking? Are there any complaints or grievances that you need to make? Do you have any media-related queries? That is when the Singapore Airlines head office comes into play. When you have all the vital information handy, contacting their office doesn’t seem tedious. Singapore Airlines has become exceptionally popular over the years, ranking second in Skytrax’s list of most popular airlines in 2025. It has even been noted to carry a whopping 42.4 million passengers in the 2025-2026 financial year. We hope our information on the airline’s head office is helpful, and we wish you an enjoyable flight ahead.
FAQs
The headquarters is at Airline House close to the Changi Airport grounds.
Goh Choon Phong is Singapore Airlines CEO and has been in office since 2011.
Scoot is Singapore Airlines sister airline, which began operations on the 4th of June 2012 as a low-cost carrier.
The top-notch customer service, world-class hospitality, and efficient cabin crew make the airline popular indeed.
Singapore Airlines has an extensive network, serving more than 120 destinations worldwide.
